Terms & Conditions

When you use our services and app, you’re agreeing to our terms, so please take a few minutes to read the User Agreement below:

1. General

The Terms and conditions (“Agreement”) governs the use of the website emoaid.in and emoaid.com and its related sites and App (singularly or jointly, hereinafter referred to as ‘EmoAid’) owned and operated by Centre For Child and Adolescent Wellbeing. The services offered by the website include the mental wellbeing exercises and sessions aimed at infusing creative skills, mindset and emotional development of teenagers, young person, adults and families in need of care & all age groups ( “Participants”) in India or any person from any part of the world ( ‘Services’). These terms govern the access or use of Services by you from within India or any part of the world. These Terms and Conditions represents the whole agreement and understanding between CCAW.., and the Guardian/parent of a child who visits the Website ad registers for the EmoAid program.(“Member”).

PLEASE READ THIS AGREEMENT CAREFULLY. This Terms of Use Agreement sets out legally binding terms for your access or use of EmoAid Services. By accessing or using the EmoAid Services, you agree to be bound by these terms of use whether you are just a “Visitor” ( a person who has not registered with EmoAid ) or you are a “Member ” (Member means that you have registered yourself with the EmoAid). In case of any breach of his Agreement, CCAW may cancel/terminate your account, with or without notice. By accessing the Services of EmoAid , you also agree to be bound by our Privacy Policy. In order to participate in certain EmoAid Services, you may be notified that you are required to download software or content and/or agree to additional terms and conditions.

CCAW reserves the right to without prior notice, modify/amend the terms of this Agreement , change the services or any feature of the website and mobile application. You agree to be bound to any such changes when you use the EmoAid services after any such modifications/alteration/amendment. It is therefore important that you review this Agreement regularly to ensure you are updated as to any changes. You will always be able to know when the version was last updated by checking the “Last Revised” date in the header of this Agreement.

2. ELIGIBILITY

To use the Services, the Member must be legal guardian or part of a child and request for service to be rendered for benefit of his /her child below 18 years of age. Any person under 18 years of age accessing/using this website or mobile application should do so under parental guidance. Your use of this site represents and warrants you have the right to enter into this Agreement and to abide by all its terms and conditions.

REGISTRATION

• A visitor may sign in and register to become a Member of EmoAid program and use its Services by creating an account with a user name and password of his choice. A Visitor may choose to register using his Google or Facebook account id or using Mobile number and OTP. We will request you to provide your full name, email id, Date of Birth, password, place of residence and gender details which will remain confidential. Account is activated after clicking the verification link sent to a Member’s email id provided. When creating your account, you must provide accurate, updated and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You agree that if any information you provide is false, inaccurate, not current, or incomplete, we may terminate your use of the Site and/or the Services forthwith at the sole discretion of CCAW.
• You are not permitted to create multiple profiles. If CCAW becomes aware that you have created multiple profiles, your membership is liable to be terminated forthwith.

TERM

This agreement will remain in force and will be effective while you use any of the EmoAid services till the time you are its member. Member can terminate/close/withdraw his/her membership at any time by clicking on “Delete My Account”. CCAW reserves the right to , at its sole discretion suspend/ cancel a Member’s account forthwith in case it finds or learns that any illegal activity is being carried out by such Member through his account with or if a Member breaches any of conditions set out in this Agreement. The IPR Policy and Indemnity provisions will survive the termination or expiry of this agreement.

3. RIGHTS WE GRANT YOU

Upon accepting this agreement and registering for EmoAid program, CCAW grants you to access and use the Services it offers in accordance with this Agreement. If you choose to become a Member by creating an account with EmoAid , an account will be registered for your use and you will be provided with the required “Account Information” such as user identification, password, username or any other such relevant information. If you Login into your account with some third-party access like Facebook or Gmail, the login information of such account shall be considered as the account information.. The EmoAid app may be updated from time to time and its upgrades shall be sent to our Members automatically.

4. RIGHTS YOU GRANT TO US

Our services let you participate in EmoAid sessions on payment of required fees and avail benefits of emotional wellbeing sessions , resources and workshops for children.By accepting this agreement and paying for EmoAid program you give express and clear consent for your child to participate in mental well being sessions. You also grant CCAW clear and express consent to record the training session only for purposes of monitoring the delivery of training by trainers and assessing level of participation of kids in an Emo Ai program. No personally sensitive information shall be asked of any kid during the EmoAid sessions.

5. OTHER TERMS OF USE BY MEMBERS

• The EmoAid Services are strictly for the personal use of individual members’s children only, and shall not be used by you, directly or indirectly in connection with any commercial endeavors or activities.
• You will keep your account and password secure and not share user account information with others nor will you record any online session of EmoAid nor will you will facilitate such recording unauthorizedly by others.

• You will not solicit passwords or personal identifying information for commercial or unlawful purposes from other users/Members; and

• You will not post anything that is spam, abusive, harassing, harmful, obscene, libelous, offensive pornographic, defamatory, objectionable to others or invades another person’s privacy, hate speech, racially ,ethnically or otherwise objectionable, disparaging, relating or encouraging money laundering, or gambling, or otherwise unlawful in any manner whatever,

• You will not post anything that is violent in nature, unlawful or discriminating or indulge in identity theft or cheating by personation.

• You shall not violate/infringe any propriety rights including trademark, copyright, patent or other such rights of CCAW.

• You will not post or share Content that is harmful to minors, involves child pornography, child grooming ,sexual harassment, cyberbullying or cyberstalking

• You will not upload anything that contains software virus or any malicious code that might disrupt and destroy the functionality of the computer resource.

• You will not solicit passwords or login information belonging to some other user.

• In certain cases you may be asked to prove your identity, to access or use the services and you agree that you may be denied access to of our services if you refuse to provide proof of identity.

• You will not conduct any kind of monetary transaction with other members of EmoAid. Any such transactions conducted will be solely at your risks and CCAW is not liable or responsible for anything whatsoever including but not limited to any kind of frauds.

• In case a User commits any of above acts, CCAW shall be entitled to suspend/terminate User’s membership forthwith apart from pursuing other legal recourse such as stringent criminal and civil actions.

6. CONTENTS POSTED ON THE SITE

 CCAW owns and retains all proprietary rights, including without limitation, all intellectual property rights, trade secrets, knowhow, business information in the EmoAid websites and app and all the EmoAid Program & its Services and related intellectual property . Except for that information which is in the public domain or for which you have been given express written permission by CCAW, you will not copy, modify, publish, transmit, distribute, perform, commercially use, sell, disclose, display, reverse engineer, decompile, attempt to register intellectual property or sell any such proprietary information of CCAW .You will not act in any manner prejudicial to the interests of CCAW or its proprietary program, EmoAid.
 

7. SECURITY

This website uses technology to protect transmitted digital information and stores all data with the cloud platform of CCAW which securely stores its data on its servers located in India or abroad fas per applicable industry standards . You also agree to review from time to time the security standards and these security standards may change, be modified and include automated updates, patches and/or reinstallation of software. Any violations of the technology or the terms of the use may be subject to stringent Civil and/or Criminal liability.

8. PRIVACY

The CCAW privacy policy sets out the obligations with respect to the safeguarding of Member’s personal information. Use of the EmoAid services is governed by our Privacy Policy which is subject to modification from time to time. For more information visit our privacy policy.

NETWORK ACCESS AND DEVICES

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. CCAW does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

9. DISCLAIMER OF WARRANTIES

This is our disclaimer of legal liability for the quality, safety and reliability of our Services. The Services are provided “AS IS” and “AS AVAILABLE” basis with no guarantee of fitness for particular purpose or non infringement by third party content ,CCAW and its subsidiaries, directors, affiliates, officers, agents, partners, licensors and other employees are not responsible for any incorrect or inappropriate content posted on EmoAid website either posted by users or members or for any conduct of the user/member of the EmoAid services. To the extent allowed, CCAW disclaims all implied warranties and representations for any (1) accuracy of data, error, omission, deletion, defect, delay in operation, interruptions, communication line failure, any indirect or incidental damages, unauthorized access of user or member communications (2) personal injury or damage/loss to property (3)any interruption of transmission to the services (4) transmission of any trojans, bugs or viruses to or through the services by the actions of any third party (5) any loss of your data or such content from the services.

All liability, whether civil or criminal arising out of any content that is posted on the EmoAid Site or any communication sent through EmoAid website will be of that Member/ user/ third party who has posted such content and/or sent such communication. CCAW reserves its right to claim damages from such Member/user/third party that it may suffer as a result of such content posted on the Site and/or such communication sent.

10. LIMITATION OF LIABILITY-

To the maximum extent permitted by law, CCAW, its directors, managers, members, employees, licensors and such affiliates will not be liable for any direct, indirect or incidental damages, losses, loss of data, personal injury or other intangible loss resulting from the access or inability to use of the services, errors or inaccuracy of content, bugs, any interruption or cessation of transmission to or from our services whether based on warranty, contract, tort, or any other legal theory, and whether or not CCAW is advised of the possibility of such damages.. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. CCAW liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to CCAW for the service during the term of membership.

The EmoAid Services may present links to third-party Web sites not owned or operated by us. We are not responsible for the availability of these third-party sites or their contents. You agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any content of any such third-party site or goods or services available through any such third-party site.

11. DISPUTES/ ARBITRATION

The rights and obligations of the parties pursuant to this agreement will be governed by and shall be construed in accordance with the laws of India. You and CCAW shall be bound to resolve all disputes, claims or conflict arising out of or in connection with the use of the CCAW shall be submitted to arbitration proceedings under the Arbitration & Conciliation Act 1996 (as amended from time to time) and rules framed thereunder, such arbitration proceedings will take place at New Delhi, India. The award of the arbitration proceedings will be final and binding on both the parties. The dispute and conflicts will be governed by the competent courts in Delhi, India alone shall have exclusive jurisdiction.

12. INDEMNITY

You agree to unconditionally indemnify and hold CCAW its subsidiaries, directors, affiliates, officers, agents, partners and other employees harmless from and against all losses, claims, damages, liabilities, fines, costs, expenses, including reasonable attorney’s fees arising out of or relating to your breach of these terms of use, the content you submit, transmit, post or your violation of any third party rights including without limitation, any intellectual property right or privacy rights, term of this agreement or any violation of applicable laws, regulations and codes and statues of any governmental authority.

13. FORCE MAJEURE

CCAW will not be liable for any delay, interruption or failure in the provisioning of services if caused by acts of God, declared or undeclared war, power failure, the inability to obtain equipment, supplies or other facilities that are not caused by a failure to pay, labor disputes, or other similar events beyond our control that may prevent or delay service provisioning.

14. MISCELLANEOUS

a) This agreement together with the privacy policy contains the entire agreement between the member/user and CCAW regarding the access and/or use of the EmoAid Services. If any provision of this agreement is held invalid, the remainder of this agreement shall continue in full force and with effect.

b) Nothing in these terms of use shall be deemed to constitute a partnership or a joint venture between you and CCAW and nothing contained in the terms of use shall constitute you as the agent of CCAW.

c) You are under an obligation to report any misuse of site and application which is in violation of this agreement or applicable law. If you notice any abuse or misuse of the Site or any thing which is in violation of this Agreement or any applicable law, you shall forthwith report such violation by writing to Grievance officer notified on the EmoAid website .On receipt of such complaint, Grievance officer of CCAW may investigate such complaint and if necessary may terminate the membership of the Member responsible for such violation abuse or misuse. Any false complaint made by a Member shall make such Member liable for appropriate legal action including but not limited to termination of his/her membership.

Any queries /feedback can be mailed at contact@emoaid.in